Cookies are small text files placed on your device when you use a website or casino service. We use them responsibly to support basic account access, secure sessions and the practical features players expect when using LevelUp Casino Bonus. This notice explains, in plain language, how cookies can help us keep you signed in, remember selected settings and support gameplay during active sessions. It is intended to help Australian players understand their choices and should be reviewed by qualified legal or compliance personnel before publication.
Why we use cookies at our casino
We use cookies to make our casino service work in a practical and secure way. When a player logs in, cookies can help recognise that active session so the account does not repeatedly ask for the same sign-in details while the player is moving between account areas, deposits, withdrawals and games. This is especially important where account access, bonus areas and payment functions are involved.
Cookies can also support security checks during an active visit. For example, they may help us maintain login continuity, reduce the risk of interrupted access and support normal account functions while a player is using our service. They do not replace identity verification or other account checks. If we request identity documents, proof of address or payment method ownership proof, those checks are handled as part of account verification rather than as a cookie function.
We may also use cookies to remember functional choices that make the service easier to use. These can include settings linked to language, display, session state or currency presentation where those options are available. For Australian players, account activity may involve AUD deposits and withdrawals through supported methods such as Visa or Mastercard cards, Neosurf prepaid vouchers and cryptocurrency options such as Bitcoin. Cookies can help the service keep the active journey consistent while those areas are being used.
The LevelUp Casino Bonus cookie policy is focused on transparency. We aim to explain what cookies do without overstating their purpose or using unclear technical wording.
Types of cookies we deploy
The cookies we use are linked to practical casino functions. We describe them by purpose so players can understand which cookies are important for account access, gameplay and settings. We do not describe advertising or personal offer tracking in this notice unless those uses are confirmed and approved for inclusion.
- Essential or strictly necessary cookies: These cookies support core service functions. They can help keep a player securely logged in, maintain an active session and allow account areas to work as intended. Without these cookies, important parts of the casino may not function correctly. This can affect logging in, staying signed in, accessing profile areas and completing actions linked to deposits or withdrawals.
- Security and session cookies: These cookies are closely related to essential cookies. They may help protect account activity during an active visit and reduce disruption while a player moves between games, cashier areas, bonus sections and support options. They are used to support continuity, not to replace account verification or responsible account checks.
- Functionality cookies: These cookies remember choices that can make the service more consistent for the player. Examples may include selected display preferences, language-related settings or choices that help the service present account functions in a familiar way during later visits from the same browser.
- Game operation cookies: When a player opens a casino game, cookies or similar local storage may support loading, session continuity and communication between the game and our casino service. This helps reduce avoidable interruptions while a game is active.
LevelUp Casino Bonus cookie settings are also affected by the browser, device and privacy controls a player chooses to use. If those controls are set to block or delete cookies automatically, some casino functions may need to be started again each time the player returns.
Third-party cookies in iGaming
Some casino functions rely on third-party technology. In iGaming, this can include game studios and payment services that are involved only when a player uses the relevant game or payment option. These third parties may place or read cookies, or use similar browser-based tools, where needed to run their part of the service smoothly and securely.
For game content, named studios in our casino environment include Belatra, Gamebeat, Gamzix and Mancala. When a player opens a title from one of these providers, cookies may help the game load correctly, maintain session communication and keep gameplay connected while the session is active. The exact technical behaviour can depend on the game, device and browser being used.
For payments, services connected with Visa and Mastercard card payments, Neosurf prepaid vouchers and cryptocurrency payments such as Bitcoin may use cookies or related checks to support transaction security and fraud prevention. These tools can help confirm that a payment journey is functioning as expected and that the relevant payment process can continue.
We do not control every cookie that a third-party service may place through its own systems. Where a third-party provider is involved, its own privacy or cookie information may apply alongside our notice. We still aim to present clear information about the types of third-party functions that can appear during casino use.
Managing and deleting cookies
Our LevelUp Casino Bonus manage cookies guidance is simple: use your browser controls to review, block or delete cookies at any time. Most browsers allow players to clear existing cookies, block cookies from particular services or set preferences for future visits. The exact steps depend on the browser and device, so it is best to check the privacy or security section of the browser settings.
Players can usually manage cookies by following these general steps:
- Open browser privacy settings: Look for cookie, site data or privacy controls in the browser menu.
- Review stored cookies: Check which cookies are stored for casino-related services and remove them if preferred.
- Block or limit cookies: Choose whether to block all cookies, third-party cookies or selected site data.
- Restart the browser: Close and reopen the browser so the chosen settings apply cleanly.
Blocking essential cookies may affect core functionality. A player may be signed out, asked to log in again or unable to use account areas, games, deposits, withdrawals or support tools in the expected way. If you need help understanding access issues after changing cookie controls, contact our 24/7 live chat or email us at [email protected].
Policy updates and contact information
We may update this cookie policy to reflect new regulations, service changes or clearer wording about how cookies support account access, security and gameplay. When we make changes, we aim to keep the language practical so players can understand what has changed and why it matters.
We treat cookie information as a compliance matter, not as a marketing claim. Any version prepared for publication should be reviewed by qualified legal or compliance personnel before it is used.
If you have questions about this notice or the way cookie controls may affect your account experience, contact our support team through live chat on the website or by email at [email protected]. Our support channels are available 24/7 for Australian players.